Services
Everything your IT needs. Nothing it doesn’t.
We plan, build, support and document your entire IT – and you decide how much of it you hand over to us.
Managed IT & Support
When something stops working, every minute counts. We solve most issues straight away via remote support and come on site when needed. To keep it from getting that far, we monitor and maintain your systems continuously.
- A personal contact who knows your environment
- Remote support and on-site service in Vienna and the surrounding area
- Monitoring, patch management and regular maintenance
- Clear documentation of all devices, accounts and licences
- Full support for a fixed monthly price on request
IT Security, GDPR & NIS2
Attacks no longer hit only large companies. We protect your business in several layers – technically and organisationally – and help you implement the GDPR and NIS2 in a way you can prove.
- Firewall, VPN and secure remote access
- Endpoint protection with central monitoring
- Multi-factor authentication and permission concepts
- Security check, action plan and documentation for GDPR/NIS2
- Awareness training for your team
Backup & Recovery Plan
A backup is only as good as its restore. We back up your data automatically – on site and additionally in our data centre in Vienna – and regularly test whether the restore works.
- 3-2-1 strategy: local, off-site, immutable
- Replication to our Vienna data centre
- Backup of Microsoft 365 (mail, OneDrive, Teams)
- Regular restore tests
- Recovery plan: who does what if the server fails?
Cloud, Virtualisation & Microsoft 365
Whether your own server, a private cloud or Microsoft 365: we find the solution that fits your data and your budget – with your data kept in Austria if that matters to you.
- Virtual servers and workstations
- Cloud storage in an Austrian data centre
- Setting up and securing Microsoft 365
- Migration of existing servers and mailboxes
- Transparent, scalable monthly costs
Network & Wi-Fi
A stable network is the foundation. We plan and install cabling, switches and Wi-Fi, connect your sites and home offices securely and document everything clearly.
- Planning, cabling and labelling
- Full-coverage, secure Wi-Fi including a guest network
- Site-to-site networking and VPN
- Internet connections and failover
- Video surveillance and access control
Phone Systems
Your phone system is your line to your clients and customers. Modern cloud and VoIP systems work the same at the office, on your mobile and when working from home – with hold queues, voice menus and integration with your software.
- Cloud or on-premises phone system
- Apps for Windows, macOS, iPhone and Android
- Hold queues, voice menus, opening hours
- Integration with your CRM, practice or law firm software
- Number porting without interruption
IT Consulting & Projects
A new medical practice, an office move, growth or modernisation: we support your project from the first idea to day-to-day operation and coordinate directly with architects, planners and other trades.
- IT strategy and budget planning
- Practice and office fit-outs as general contractor
- Moves without downtime
- Vendor-independent software selection
- Training for Microsoft Office and your specialist software
Hardware & Software
We advise independently, procure on fair terms and deliver devices ready to use. Often targeted adjustments are enough – not every problem needs new hardware.
- Servers, PCs, notebooks, printers and scanners
- Fully configured and integrated into your network
- Licence management for Microsoft and specialist software
- Warranty and life-cycle management
- Proper disposal including data erasure
