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Consultation on IT planning

IT consulting & projects

IT consulting that moves your business forward – independent and easy to understand.

We help you make the right IT decisions and carry projects through from the first idea to day-to-day operation.

Why does a business need IT consulting?

IT consulting helps you plan technology investments in a targeted way: which software fits, when should devices be replaced, how can processes be digitised and what will it cost? Independent advice prevents bad purchases and makes sure IT supports your business instead of holding it back.

We are not tied to any software vendor and recommend what suits you – not what sells best. A targeted adjustment often makes more sense than an expensive new purchase. And because we can also look after your IT, planning and implementation stay in one pair of hands.

IT consultant with a tablet in the office

Consulting topics

What we advise you on

IT strategy & budget

What is coming up in the next few years, what will it cost and in what order does it make sense?

Software selection

Neutral support in choosing practice, law firm or industry software – including the switchover.

Practice & office fit-out

All the technology as general contractor: network, IT and telephony, coordinated with the architects and trades.

Moves

Relocating your office or medical practice with as little interruption to operations as possible.

Digitisation & AI

Simplify processes, reduce paper, and use AI sensibly and in line with data protection rules.

Training

Microsoft Office, Microsoft 365 and your specialist software – practical training for your team.

Your benefits

What you can expect from our advice

  • Vendor-independent recommendations
  • Clear basis for decisions, with costs and priorities
  • Plain language without jargon
  • Implementation from a single source, if you wish
  • Experience from supporting more than 500 clients

A real-life example

A new medical practice ready to go in just a few weeks

When a medical practice is set up or relocated, we take care of all the technology: cabling, servers and workstations, practice software, e-card connection (Austria’s health insurance card system) and the phone system. We coordinate directly with the architects and practice planners.

“IT United played an active part in the planning, implementation and communication with the trades. As a result, we had a superbly equipped practice in no time at all.” – Dr Bettina Heindl (translated from German)

How a project runs

From the first idea to day-to-day operation

  1. Clarify goals

    What should improve, by when and with what budget?

  2. Current-state analysis

    We record your existing IT and show its strengths, weaknesses and risks.

  3. Concept & plan

    You receive recommendations with options, costs and a timeline – and you decide.

  4. Implementation & handover

    We implement, train your team and document everything for ongoing operation.

Training

Most programs can do far more than people use them for every day.

Many teams use only a fraction of what Outlook, Excel or Teams can do. Short, practical training sessions often save more time than any new software. Read more in our article Why basic IT skills are no longer enough.

  • Microsoft Office and Microsoft 365
  • Safe handling of email and passwords
  • Introduction to new specialist software
  • On site or online

FAQ

Questions about IT consulting & projects

Can’t find your question? Call us on +43 1 2266 2260.

What does IT consulting cost?

We charge for consulting by time spent or as a fixed fee for a clearly defined project. For larger undertakings, you receive a quote in advance setting out the scope and costs.

Are you tied to particular vendors?

No. We work with many vendors but are not tied to any of them. Our recommendation is based on your requirements and your budget.

Do you support a change of practice or law firm software?

Yes. We help with the selection, coordinate with the old and new vendor, take care of servers, workstations and interfaces, and support your team through the switch.

When should we involve you in a move?

As early as possible – ideally at the room-planning stage. Then cables, the network cabinet and workstations are where they are needed, and you can start work on day one.

Do you also handle the implementation?

Yes. We do not just advise – we carry out projects and, if you wish, continue to look after your IT afterwards. That way everything stays in one pair of hands.

Do you help with using AI?

Yes. We show you where AI saves time in your daily work and implement it in line with data protection rules – for example with houdini, which masks sensitive data before it is sent to the AI.

Let’s talk about your IT.

Free initial consultation, an honest assessment, no long-term contract.

Already a client? Support: +43 1 2266 2266 or support@it-united.at