This is a translation for convenience; the German version is legally binding.
Protecting your personal data is important to us. In this policy we inform you, in accordance with Articles 13 and 14 of the General Data Protection Regulation (GDPR), which data are processed when you visit this website and when you contact us, for what purpose, and what rights you have.
In short: This website sets no cookies, uses no analytics or tracking tools, loads no content from third parties (fonts, videos, scripts, social media plugins) and contains no contact form. The only data processed are the technically necessary connection data and the data you provide to us yourself by email or telephone.
1. Controller
IT United GmbH
Erndtgasse 9–11
1180 Vienna, Austria
Tel.: +43 1 2266 2260
Email: office@it-united.at
You can reach us at these contact details with any questions about data protection and to exercise your rights.
2. Provision of the website (hosting)
This website is a static website: it consists of ready-made HTML, CSS, image and video files; there is no database and no user account. It is delivered via Cloudflare Workers (static file delivery) of Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA (“Cloudflare”), through Cloudflare’s worldwide server network.
When you access the website, Cloudflare processes technically necessary connection data, in particular your IP address, the date and time of access, the address requested, the amount of data transferred, the browser type and operating system, and the previously visited page (referrer). These data are needed to deliver the website, to protect it against attacks and misuse, and to ensure the stability of the service. We do not analyse these data ourselves and do not create usage profiles.
The legal basis is our legitimate interest in providing the website securely and reliably (Art. 6(1)(f) GDPR). Cloudflare processes the data as our processor on the basis of a data processing agreement (Art. 28 GDPR). This may involve a transfer to the USA; Cloudflare is certified under the EU-US Data Privacy Framework, on the basis of which the European Commission has determined an adequate level of data protection (Art. 45 GDPR). In addition, the Standard Contractual Clauses of the European Commission apply. Further information: Cloudflare privacy policy.
3. No cookies, no analytics, no third-party content
- Cookies: This website sets no cookies and stores no information on your device. A cookie banner is therefore not required.
- Web analytics and tracking: We use no analytics, statistics or advertising services (such as Google Analytics) and no tracking pixels.
- Fonts, images and videos: All fonts, images and videos are delivered directly from this website. No content is loaded from external servers (e.g. Google Fonts, YouTube, Vimeo).
- Social media: No social media plugins are embedded.
In addition, the website’s technical configuration (Content Security Policy) prevents scripts, fonts or stylesheets from being loaded from third-party servers.
4. Links to other websites
The website contains links to external services, for example to Google Maps (directions), to the download of the remote support software TeamViewer QuickSupport, to public authorities, to the websites of our clients (client logos and testimonials) and of our partners (manufacturer logos), and to sources in our articles. Only when you click such a link are you taken to the respective website, and the privacy policy of that provider then applies. No data are transmitted to these providers beforehand.
5. Contacting us by email or telephone
If you contact us by email (e.g. at office@it-united.at, anfrage@it-united.at or support@it-united.at) or by telephone, we process the data you provide – such as your name, company, email address, telephone number and the content of your enquiry – in order to handle your request.
The legal basis is the performance of pre-contractual measures or the performance of a contract (Art. 6(1)(b) GDPR), where your enquiry relates to this; otherwise, our legitimate interest in responding to enquiries (Art. 6(1)(f) GDPR).
For email we use Microsoft 365 of Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, as our processor (Art. 28 GDPR). The data are generally stored in data centres within the EU. Where, in individual cases, data are transferred to Microsoft Corporation in the USA, this takes place on the basis of the EU-US Data Privacy Framework, under which Microsoft is certified, and of the Standard Contractual Clauses of the European Commission. Further information: Microsoft privacy statement.
Enquiries that do not lead to a business relationship are stored for up to six months for follow-up questions and then deleted. If a business relationship arises, we retain the data for as long as is necessary to perform the contract and as long as statutory retention obligations apply (for example under company and tax law, generally seven years).
6. Remote support
For remote support we use the TeamViewer software of TeamViewer Germany GmbH. A connection is only established if you start the program yourself and give us the ID and password displayed. During the session we can see your screen and – with your consent – make inputs; you can end the session at any time. Remote support is provided in order to deliver our services (Art. 6(1)(b) GDPR). For clients whose systems we look after, the respective contractual agreements apply in addition.
7. Job applications
If you apply by email to jobs@it-united.at, we process your application documents exclusively for the application process (Art. 6(1)(b) GDPR). If no employment relationship results, we delete your documents six months after the end of the process so that we can respond to any claims under the Austrian Equal Treatment Act (Gleichbehandlungsgesetz). Longer retention, for example for future vacancies, only takes place with your consent.
8. Recipients and disclosure
We do not sell your data. Data are only disclosed where this is necessary for the purposes stated – to processors that we have carefully selected and contractually bound (Cloudflare for hosting the website, Microsoft 365 for email), to tax advisers and public authorities within the scope of statutory obligations, or where you have given your consent.
9. Data security
The website is delivered exclusively in encrypted form (HTTPS). We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. Please note that an unencrypted email is not fully protected in transit. For particularly confidential documents, it is best to agree the method of transmission with us in advance.
10. Your rights
Under the GDPR you have the following rights:
- Access to the data processed about you (Art. 15 GDPR)
- Rectification of inaccurate or incomplete data (Art. 16 GDPR)
- Erasure of your data, unless a statutory retention obligation prevents this (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Objection to processing based on our legitimate interest (Art. 21 GDPR)
- Withdrawal of consent you have given, with effect for the future (Art. 7(3) GDPR)
To exercise these rights, please contact us using the contact details above. If you believe that the processing of your data infringes data protection law, we ask you to contact us first. You also have the right to lodge a complaint with the supervisory authority – in Austria, the Austrian Data Protection Authority (Österreichische Datenschutzbehörde), Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.
No automated decision-making, including profiling, takes place.
11. Changes
We update this privacy policy when the website or the legal requirements change. The version published here at any given time applies.
Last updated: 11 November 2026